Draft for counsel review.

Terms of Service

Version of September 3, 2026.

These terms cover Heartship, operated by Big Sky Little Acorn, LLC, 780 W FM 1626, #1057, Manchaca, TX 78652. Using Heartship accepts them.

What Heartship is

Heartship is a daily log for two people in a relationship. Heartship is not therapy, not medical care, and not a crisis service. In the United States, call 911 for an emergency, or call or text 988 for the Suicide and Crisis Lifeline.

Eligibility

An account holder must be at least 18 years old and must reside in the United States.

Accounts

An account exists from a purchase or from an accepted invite. No other route creates one. Sign-in is a 6-digit code delivered by text and by email, and no password exists. Keep the mobile number and the mailbox under your own control. Tell help@heartship.app about any use of the account you did not authorize.

The subscription

• One plan covers the couple: $19.99 a month, or $199.90 a year, plus sales tax.
• Billing goes to the purchaser. The partner pays nothing and never sees a price.
• The card is entered at purchase through Stripe. Stripe holds the card number.
• The subscription opens at purchase on a 30-day trial and Stripe charges $0 that day. When the bond activates, the trial moves to that day plus 7 days, and the purchaser gets a notice that day by push, text, and email.
• Without a bond there is no charge. The subscription closes before the 30 days run out and the card never runs.
• Charges renew each month, or each year on the yearly plan, until a cancellation.
• Cancel any time from Settings, then Subscription, at heartship.app. Access runs to the end of the paid period. The bond stays. Logging locks until a subscription is active again.
• A cancellation stops the next charge. Big Sky Little Acorn, LLC issues no refund for a period already paid.
• Price changes reach account holders by email 30 days ahead of the next renewal.

Who sells this

Stripe sells Heartship as the merchant of record and handles the sales tax, the receipt, any refund and any dispute. Your card statement reads LINK.COM beside the Heartship name.

Stripe adds any sales tax on top of the price, from the billing address you type on the card page.

Big Sky Little Acorn, LLC provides Heartship itself and answers everything about the product at help@heartship.app. Stripe answers the payment, the receipt, the refund and the dispute.

Your writing

You own the words you type. Big Sky Little Acorn, LLC stores those words and runs the features you use, including the nightly analysis. A partner reads only what the privacy policy lists. Big Sky Little Acorn, LLC claims no ownership of your writing and publishes none of it.

Acceptable use

Do not use Heartship to harass a person, to break a law, to reach another person's account, or to probe the service for a weakness. Do not resell access.

Text messages

Heartship sends text messages only to a number entered on the purchase form at heartship.app/buy or on the partner invite form, with the consent box under the field checked. The box is never checked in advance and the purchase completes either way. The messages are 6-digit sign-in codes, the partner invite link, account notices about the trial and the subscription, and the daily reminder for a person whose text channel is on.

Consent is given to Big Sky Little Acorn, LLC for these messages and is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to stop and HELP for help.

We do not share, sell, or provide your mobile phone number or your messaging consent data to third parties or affiliates for marketing or promotional purposes. The SMS program page carries the full disclosure.

Ending an account

Delete the account at any time from Settings. Big Sky Little Acorn, LLC may close an account that breaks these terms, and refunds the unused portion of the current period when it does.

Disclaimer

Heartship is provided as is. Big Sky Little Acorn, LLC gives no warranty that the service runs without interruption, and gives no warranty that the psychological profile, the reminder lines, or the period analyses are accurate. Those readings come from a language model and carry the errors of one. Treat them as prompts for a conversation, and take a clinical question to a licensed professional.

Limit of liability

Liability to a subscriber is capped at the amount that subscriber paid Big Sky Little Acorn, LLC in the 12 months before the claim. Big Sky Little Acorn, LLC carries no liability for indirect, incidental, or consequential damages.

Governing law

Texas law governs these terms, without regard to its conflict of law rules. The state and federal courts sitting in Texas hear any dispute.

Changes

Big Sky Little Acorn, LLC dates every version of the terms. Material changes go to account holders by email 30 days in advance.

Contact

help@heartship.app
Big Sky Little Acorn, LLC
780 W FM 1626, #1057
Manchaca, TX 78652